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#1 rule for all fountains, for cold climates subject to freezing temps., REMOVE pump and keep in a frost free place until, the
the next frost free time of the year,freezing water expands and can cause the metal tube that bring the water from
the base to the top to split


Caring for your Brass Baron Fountains and Ponds

Appearance

Whether you put your fountain and pond inside for year-long enjoyment or leave them outside as part of their natural surroundings, they will require little attention.

Caring for your  fountain or sculpture is easy. Keep in mind that the natural tendency of brass is to oxidize into a verdi-gris (green-gray) patina finish. Maintenance on  fountains or sculptures is only required if you wish to maintain it's showroom-like finish.

If you decide not to let mother nature take care of your fountain or sculpture, you can maintain your piece as follows: Wipe off the water spots which result from running the fountain with a coarse cloth or by brushing the spots with a very soft brass-bristled brush. A lint brush works really well, too. To slow the natural oxidation process, a light coat of wax was applied to your fountain before being shipped to you. After you are done removing water spots, you should apply a light coat of clear paste wax. It is not recommended that you apply wax to your fountain without first brushing it. Applying wax over water marks will make them much harder to remove at a later time. Apply the wax with a paintbrush. You can use a clean cloth to buff to a desired luster. By following this easy care process, your fountain will maintain its appealing appearance for years to come.

Function

All of our fountains have been cleaned and tested to assure that you receive a piece that is not only attractive but discharges water properly. Occasionally, it may appear that the fountain does not "work" or that it "leaks." Below is a checklist to help determine what the problem might be and how to correct it.

If your fountain does not run or if it dribbles, check to see if:

a) the pump is plugged-in and that your electrical source is "on"

b) the pump is functioning (sometimes the impeller/blade will "freeze" ; if so, remove the cover; spray it with WD-40 and turn it by hand.)

c) the tubing has a kink

d) the tubing is securely fastened to both pump and fountain

e) the pump is completely submerged

f) the copper tubing is clogged (if the tubing is clogged, run a thin wire as far as possible into the ends of the tube to loosen any debris that may be present. If this is not possible, try "back-flushing" by attaching the vinyl tube to the "front" end of the copper tube and running the pump.)

g) the water is sufficiently clearing the opening. If the water is "dragging" across the edge, it will cause some water to drain back into the body cavity and leak through tiny pinholes, which exist in your fountain as natural result of the lost-wax casting process. The copper tube may need adjusting and is relatively easy to do by putting a thin, blunt instrument (like a Phillips-head screwdriver) into the tube and manipulating it, as necessary, to provide clearance. If the body still appears to be filling with water, empty the water out, lay the piece on its side and run the pump. If the fountain fills with water in this position, then the fountain has an internal leak and you should call us.

If after checking all of the above possibilities the fountain still does not seem to work, it's possible that your pump is not powerful enough.

Pump sizes are determined by the amount of water discharged to a certain height. Pump capacity is affected by both the distance of the pump from the fountain and the height of the discharge opening from the water level of the pond or pool in which it's situated.

Since the ponds are made from natural, crushed rock (mixed with a polyester resin), they will act and react as though they were "real," however they are extremely lightweight and easy to set-up or move. They require very little maintenance.

Every pond leaving  is double-checked for leakage. Occasionally, during shipping, a pond can be fractured, which may cause a leak. We suggest that, prior to installation, you fill the pond with water and allow it to sit for a few hours to be certain that there are no leaks. If your pond is discovered to be leaking, please notify us immediately.

Your pond are extremely durable and require very little care. However, there are a few things you can do to keep them looking clean and your water fresh:

You should brush or sweep the pond edges and wipe them off with a damp cloth. Occasionally, you will get scuff marks or scratches on your pond. Just spray them with Armor All, let stand for a few minutes, and wipe off any a excess. The area will turn back to it's original color.

Because of evaporation, you will be "topping-off" your water from time to time, which helps to keep your water fresh. However, as in any situation where you have standing water, there is the possibility that algae will develop. Adding a capful of lemon-scented bleach or chlorine to your water will protect your fountain from algae growth. This treatment will not "harm" either the pond or any of our brass fountains. If you have not had any water circulation by running fountains or waterfall, the water will probably develop algae At this point it is best to drain your pond and let it dry. Afterward, scrub the "affected" area with bleach and water using a stiff bristled brush. Allow it to dry; then refill the pond.